Few executives have insight into what really goes on in their organizations. CEO Stephen Martin seized a rare opportunity to anonymously discover the nitty gritty of his company. He shares his insights with Julian Birkinshaw and Stuart Crainer.
Lean Six Sigma is the bedrock of quality initiatives in manufacturing companies. Can this approach be used in service companies?
How much of a threat does the outsourcing of R&D pose to the highly talented and educated (yet expensive) science and engineering workforce of the West? Simon Longbottom thinks developed countries still have the advantage.
How has Singapore Airlines consistently managed to stay one step ahead of the competition in the airline industry and, along the way, remain consistently profitable?
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