Six sigma at your service
Lean Six Sigma is the bedrock of quality initiatives in manufacturing companies. Can this approach be used in service companies?
Telecoms Showing 11 of 11 results in category "Telecoms"
Mobile transitions
As markets develop, mobile phone manufacturers will have to adapt their value chain approaches and rethink the basis of future competitive advantage. Jamie L. Anderson and Martin E. Jönsson examine transition in the mobile handset industry.
Unbundling the mobile value chain
The strategies of many mobile network operating companies are misguided and rooted in the past. Jamie Anderson and Bryn Williams suggest they need to unbundle the industry’s value chain if they are to find tomorrow’s profits.
Is Blackberry going the way of Nokia, another “has been” company in the world of mobile handsets?
The smart phone game has changed dramatically since Blackberry began its ascent a decade ago by redefining the category. Blackberry with its hardware and software had become an essential tool of the corporate world.
Prescription for disaster: failure to balance structured and unstructured thinking
Successful leaders continually try to balance structured and unstructured approaches and thinking. Failure to do so has led recently to many burst financial bubbles.
Mobile Internet: moving beyond e-business
First there was e-business, now comes mobile business. Industry insider Edoardo Narduzzi looks at the different opportunities and challenges posed by data on the move.
From Wood Panels to Mobile Phones: Strategic Diversification at Sonae Group
Case study: This article tells the story of growth and diversification at Sonae, now Portugal’s largest company.
Telecom Regulation: Lessons from Independent Central Banks
Consumers do not choose their preferred central bank base rate in the way that they buy, say, telephone services from one of a number of competing companies: independent central banks (ICBs) and utility regulators have different tasks.
Telematics: Decision Time for Detroit
With implications for navigation, safety, entertainment and vehicle maintenance as well as regulation and infrastructure investment in roads, telematics has the potential to transform driving more than any other innovation for decades.
Defending the Beachhead: Telstra versus Optus
Much less has been written about market defence strategy than about market attack. This article focuses on one aspect of defensive strategy, defending against a new market entrant.
Multi-Channels: The Real Winners in the B2C Internet Wars
Many believe that within three or four years the wireless Internet will overtake the fixed-line Internet in consumer penetration and business-to-consumer (B2C) e-commerce.
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