With declining mail volumes and the digital revolution, can post offices be saved from oblivion? Liam Church, CEO of Escher, thinks so.
Gianvito Lanzolla and Jamie Anderson argue that the new reality of numerous companies offering overlapping digital products means that it is critical for managers to understand digital convergence and to observe the imperatives for remaining competitive.
The smart phone game has changed dramatically since Blackberry began its ascent a decade ago by redefining the category. Blackberry with its hardware and software had become an essential tool of the corporate world.
Some companies are boosting their computing power to massive scales. Should your company? That depends on whether your company’s needs are blueshifting or redshifting.
Fujitsu executives Marc Silvester and Mohi Ahmed recently co-authored a book about delivering service. Tom Brown talked to the authors about how far one can take the concept of “living service” and where their own passion for the subject first began.