Business management & operation Showing 13 of 168 results in category "Business management & operation"

Profile: David Pitt-Watson, consultant, investor and author

Profile: David Pitt-Watson, consultant, investor and author

Consultant, investor and author David Pitt-Watson occupies a unique niche.
“How and why do businesses take the sorts of decisions that they do? What are the ones that work? What are the ones that don’t work?”

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The challenge for professional services

Growth, globalisation and industrialisation are tempting strategies for professional service firms. But, warn Dominic Houlder and Peter Williamson, they put at risk what made firms successful in the first place.

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The seven deadly sins of management

What is it about bad bosses that we find so fascinating? Perhaps, like every anti-hero, we find the bad manager a ripe target for criticism or, at least, extensive discussion. Julian Birkinshaw, however, says that bad bosses can change for the better.

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The life cycle of family ownership

When UK family businesses decide to increase their fortunes, they send out an invitation to buy equity stock.

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Product Failure is a Moment of Truth

The decision by Toyota to recall 3.4 million cars due to a fault with an airbag is once again firing up the social media world.

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Discerning with diversity: Why cross-company dialogue delivers

Teams typically desire harmony above all. The most common fear is that of conflict. The assumption is that conflict and effectiveness are mutually exclusive, or that harmony contributes to effectiveness.

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The horse-burger debacle: No pain, no gain for Tesco

The recent scandal with Tesco's burgers has reignited a discussion about who, along the value chain, should bear the brunt of responsibility for a product.

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Bringing out the best in employees

Employees who find their work frustrating, boring and worthless have found their hero in Scott Adams’ Dilbert, the nine-to-five man who lets us know just how bad managers can be at their jobs.

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How can you tell if you need to rethink the delivery of your service?

One good indicator is too much paperwork. Like piles of inventory in a factory, stacks of paperwork indicate problems in the flow of the service and communication problems both within and across the service boundary.

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The real job of boards

Widely seen as the key for ensuring quality in corporate governance, the board of directors has been a particular focal point for reform.

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What next for Infosys?

The Indian technology giant grew from a $250 loan to annual sales of $7 billion. But, over 30 years on from its inception and after years of headlong growth, what next for Infosys?

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