Business management & operation Showing 13 of 170 results in category "Business management & operation"

Business analytics in the age of Big Data

Business analytics in the age of Big Data

Gah-Yi Vahn makes sense of Big Data, truly a 21st century industry.

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Indus Towers: the India-way of business

Collaborative and with a unique business model, Indus Towers provides a powerful insight into the India-way of business.

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Stakeholders: Threat or Opportunity?

Firms that operate in the same industry with similar stakeholders and organisational pressures could be expected to respond to stakeholders in the same way. But they don’t. Donal Crilly set out to discover why.

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The challenge for professional services

Growth, globalisation and industrialisation are tempting strategies for professional service firms. But, warn Dominic Houlder and Peter Williamson, they put at risk what made firms successful in the first place.

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The seven deadly sins of management

What is it about bad bosses that we find so fascinating? Perhaps, like every anti-hero, we find the bad manager a ripe target for criticism or, at least, extensive discussion. Julian Birkinshaw, however, says that bad bosses can change for the better.

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The life cycle of family ownership

When UK family businesses decide to increase their fortunes, they send out an invitation to buy equity stock.

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Product Failure is a Moment of Truth

The decision by Toyota to recall 3.4 million cars due to a fault with an airbag is once again firing up the social media world.

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Discerning with diversity: Why cross-company dialogue delivers

Teams typically desire harmony above all. The most common fear is that of conflict. The assumption is that conflict and effectiveness are mutually exclusive, or that harmony contributes to effectiveness.

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The horse-burger debacle: No pain, no gain for Tesco

The recent scandal with Tesco's burgers has reignited a discussion about who, along the value chain, should bear the brunt of responsibility for a product.

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Bringing out the best in employees

Employees who find their work frustrating, boring and worthless have found their hero in Scott Adams’ Dilbert, the nine-to-five man who lets us know just how bad managers can be at their jobs.

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How can you tell if you need to rethink the delivery of your service?

One good indicator is too much paperwork. Like piles of inventory in a factory, stacks of paperwork indicate problems in the flow of the service and communication problems both within and across the service boundary.

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