The reality of costs
Managers often default to cost cutting as the best way to begin to regain competitiveness. Jules Goddard believes that will only make things worse.
Operations Showing 13 of 32 results in category "Operations"
_large.jpg?width=298&height=196 "The reality of costs")
Mapping multinational operations
Andreas Birnik and Richard Moat assert that multinational firms need to develop an operating model at the activity level.
India unleashed
Corporations in the developed world increasingly see India as a high-growth market.How did this all happen? Nirmalya Kumar shares the essence of what he learned from 10 trips to India.
Fast fashion lessons
You think your industry is tough? Imagine customer preferences that can shift literally overnight, product lifecycles measured in weeks, and the value of your product plummeting if you miss the latest trend. Welcome to the world of fast fashion.
Creative financing
Those who manage the arts enhance our culture – but how are they at enhancing the bottom line? Chris Higson, Oliver Rivers and Martin Deboo propose a value narrative to analyze how creative industries can become better businesses and alluring investments.
Turning the back office into an accelerator
Paul Rogers, Hernan Saenz and Nick Greenspan are convinced that support services have a critical impact on the success of an organization.
Labelled with love
From Carrefour to Wal-Mart, Tesco to Best Buy, Zara to Ikea, retailing has never been sexier or generated so much money – and column inches.
Demanding better supply management
Supply management isn’t what it used to be, according to Carlos Niezen, Wulf Weller and Heidi Deringer. Savvy supply management can increase shareholder value, but only if you reinvent the concept for a new century.
Snake charming
"Cobra Beer is known for its smooth taste, and millions of bottles are sold each year. Progress hasn’t always been as smooth as the product, however. Steve Coomber tells why the Cobra story would make anyone say “cheers”."
Waking up the call centre
Julian Birkinshaw captures the fascinating tale of how entrepreneur PV Kannan took “the boring concept of customer service” and changed the concept of the call centre.
Offshore or offtrack?
Moving financial operations offshore can help your business, but Deloitte partner Peter Moller says that is the case only if you’ve fully thought through the move.
Striking a balance with private branding
How does a major manufacturer do private branding without ruining its relationship with distributors? Ram Herstein and Eyal Gamliel say there’s a better way to look at the problem.
And the next India is...
Everyone is aware of the stature that India has achieved when it comes to providing outsourcing in the service sector. Matt Jeffers wondered: Where next?
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